Cancellation Policy:
You have the right to cancel your reservation.
You can also call our Guest Service at 650-665-4180 or email admin@ridereasy.com. Please reference your confirmation
If cancellation is made before 24 hours to scheduled pickup time. there is a $20.00 administrative charge to the credit on file
If cancellation is made within 24 hours to scheduled pickup time, no refund or credit will be issued.

Wait Time Policy:
You will not be charged for the first 15 minutes at the Departure pick-up. After 15 minutes you will be billed $15 for every half-hours the driver waits.

NO SHOWS Pllicy:
If we are unable to reach the customer by the pickup time (or updated pickup time if there is a flight delay), their reservation will be considered a “no-show,” and our driver will leave the pickup location. No refund will be provided for no-shows.