Yes, Ridereasy is not a Taxi service, and therefore, you must make a reservation prior to your trip. No! There is no need to prepay a reservation unless you would like to. By making payment, you have accepted to adhere to our cancellation and wait policy.
However, due to the distance between the destinations, there may be unforeseen circumstances such as weather and/or traffic that may alter drive times. As a result,Ridereasy does not guarantee arrival times, and there will be no refund provided if actual arrival time surpasses the estimated arrival time. Please keep this in mind when reserving a time for pick-up and allow sufficient time for any possible interference. We are not responsible for missed flights/events due to any occurrences out of our control such as vehicle issues, road blocks, and etc. If this should occur, you will be refunded your trip amount.